Terms & Conditions

Promotional Rates Terms & Conditions 

  • Last Minute Deal, Minimum Stay and Advance Purchase Promotion 
  • A valid credit card number is required to confirm the booking. 
  • Full Payment will be charged on given credit card once booking has made. 
  • Bookings are Non-Exchangeable and Non-Transferable. 
  • NO Cancellation or changes is allowed. Any cancellation or no show for this booking will be subject to full duration charge. 
  • Check-in time is from 1400Hrs & check-out before 1200Hrs 
  • Note that children age between 0 - 6 years old stays for free on existing bed. Children between the age of 7 - 12 years old may require an extra bed at the rate off SGD60++ per night, please check with hotel if room type is available for an extra bed. Children age 12 and older are charged the adult rate. 
  • Guest must present credit card given upon reservation at check in.
  • Deposit for incidental charges required upon check in. 
  • All rates are subject to 9% GST and 10% Service Charge.

 

BAR(Best Available Rate) & Non-Discounted rates  T&C: 

  • A valid credit card number is required to confirm the booking. 
  • Credit card pre-authorisation for 1 night is taken upon confirmed booking (unless booked under promotional rates whereby full pre-payment will be to full duration charge. 
  • Check-in time is from 1400Hrs & check-out until 1200Hrs  
  • Note that children age between 0 - 6 years old stays for free on existing bed. Children between the age of 7 - 12 years old may require an extra bed at the rate off SGD60++ per night, please check with hotel if room type is available for an extra bed. Children age 12 and older are charged the adult rate. 
  • In case of cancellation less than 72 hours prior to arrival or in case of a No-Show, one night-   stay per room will be charged on your credit card. 
  • To change or cancel an existing reservation, please contact the agent for assistance. 
  • **Guest must present credit card given upon reservation at check in 
  • **Deposit for incidental charges required upon check in.
  • All rates are subject to 9% GST and 10% Service Charge