Hotel Jobs in Singapore

Responsibilities 

• Prepare workstation at the start of shift and ensure all equipment and required work materials are in order. 
• Perform lobby ambassador duties including but not limited to the following: attend to guests upon arrival and directing guests to the designated check in / out locations; engaging and interacting with guests during the wait to enhance the guests’ arrival experience. 
• Report and document incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc. 
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department. 
• Respond to emergency situations. 
• Respond to guest requirements as long as they are safe, legal and economically sound. 

Requirements 

• Pays attention to details and have strong customer service skills. 
• Mature, meticulous, resourceful, organized and able to work independently. 
• A team player and takes initiative to assist other Team Members when required. 
• Have impeccable follow-through; and “Can Do” attitude and mindset. 
• Be willing to work any day and any shift (including night shift). 
• Good guest relation and problem-solving skills. 
• Good planning and execution skills 
• Ability to manage time, organize, good communication and motivational skills. 
• Meet the attendance guidelines of the job and adhere to departmental and company policies. 
• Able to work independently after probation. 
• Minimum 1 year experience. 

Responsibilities 

• Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing.
• Ensure all rooms are cared for and inspected according to standards.
• Protect equipment and make sure there are no inadequacies.
• Notify superiors on any damages, deficits, disturbances and items found in the guest room
• Deal with reasonable complaints/requests with professionalism and patience.
• Check stocking levels of all consumables and replace when appropriate.
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices
• Able to work independently after probation.
• Able to accept shift work, work on weekends & Public Holidays (replacement day of will be arranged)

Requirements 

• Proven experience as a Cleaner or Housekeeper
• Ability to work with little supervision and maintain a high level of performance
• Customer-oriented and friendly
• Prioritization and time management skills
• Working quickly without compromising quality
• Knowledge of English language (Preferably)